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Exhange & Returns
If the Customer, for whatever reason, does not wish to purchase a Product, he has the right to terminate the delivery agreement within a period of 14 days.
Dissolution is only possible if the Product is in undamaged condition or not used. Dissolution shall then take place by return of the goods in question within 14 days after the day of receipt, whereby the costs for return shipment shall be borne by the Customer
The relevant invoice amount will, insofar as this has already been paid by the Customer, AMS Distribution B.V. will refund within 30 days after receipt of the declaration of dissolution, provided the Product has been returned. Refund will take place on the same account as the Customer has used for the payment.
The provisions of this article do not apply with respect to Products which by their nature are not eligible, such as perishable, time-bound or personal items and services.